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Frequently Asked Questions
Quickly find answers to the most common questions about our services, support, and more.
All FAQs
New Connection
Account
Payment
Shifting and Reconnection
Referral
Home Security Solutions
How do I apply for a new connection with Scify?
What documents do I need to provide for a new connection?
How long does it take to get a new connection installed?
How can I access my Scify account?
How can I access my Scify account?
How can I update my account information?
How can I change my Scify plan?
What payment methods does Scify accept?
Can I set up auto-pay for my Scify bill?
What should I do if I have issues with my payment?
How can I request a shift or reconnection of my Scify services?
Is there a fee for shifting or reconnection of services?
How long does it take to shift or reconnect my services?
Does Scify offer a referral program?
How can I refer a friend to Scify?
When will I receive my referral rewards?
What home security solutions does Scify offer?
How can I purchase home security solutions from Scify?
Are Scify's home security solutions customizable?
